We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay. The payment methods we offer are displayed at checkout.
Why was my payment declined?
If you receive a notification that your credit or debit card has been declined, please contact your issuing bank or payment provider.
Possible reasons for declined payments are invalid payment method, incorrect billing details or bank issues. We advise you to try another card/payment method or contact your bank.
Are VAT and duties included in the given price?
When ordering from within the UK all additional charges such as VAT and duties are included in the given price.
When ordering from within the EU, orders with a total order value of under 150 EUR, all VAT and duties are included in the given price, as notwoways is registered under the Import One Stop Shop (IOSS) scheme.
When ordering from countries other than those stated above, or orders greater than 150 EUR from within the EU, all prices exclude VAT and duties. Price also excludes costs for physical inspection at customs in countries where this is required.
Please note that we cannot undervalue orders or mark them as a gift.
How much tax and duty will I have to pay?
Unfortunately, we cannot estimate how much tax and duties you will pay as this is regulated by each country. Your local customs authority should be able to estimate the cost.
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